Enchanted Forest ("we", "us", "our") operates www.enchantedforest.com. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. We collect only what we need to operate the store, ship plants, and improve your experience.
By using our website or creating an account, you agree to this policy.
We collect the following categories of information:
We use your information to:
We share information only with the service providers required to operate the business:
We do not sell your personal information to anyone for any purpose. We may disclose information if required by law (subpoena, court order) or to protect our rights and the safety of our users.
Marketing emails go only to subscribers who explicitly opted in via the newsletter form or during account creation. Every marketing email includes a one-click unsubscribe link.
Restock notifications fire only when you specifically request one for a product, and you can unsubscribe via the link at the bottom of each notification.
Transactional emails — order confirmations, shipping notifications, auction outcomes, password resets — are required to operate the service and cannot be opted out of separately. To stop receiving them, you would need to close your account.
We use cookies for two purposes:
You can disable cookies in your browser settings, but some features (cart, login, checkout) will not work.
You have the right to:
Residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with applicable privacy laws have additional rights. To exercise any of these rights, email us at hello@enchantedforest.com.
We keep different categories of data for different periods:
We do not knowingly collect personal information from anyone under 13 years old. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at hello@enchantedforest.com and we will delete it.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be announced via email to active account holders or via a notice on the site.
Privacy questions, data requests, or concerns? Email hello@enchantedforest.com.